The Anovo team is our greatest asset – and yours

Jon Peters

Founder and Chief Executive Officer

Jon Peters served as Anovo’s President and CEO since its inception and founding. Previously, he was with Accredo Health Group, Inc. where he was Senior Vice President of Reimbursement and Technology. After Accredo was acquired by Medco in 2005, Jon served as Chief Operating Officer and Chief Financial Officer of Accredo. Previously, Jon served as Chief Financial Officer and Partner at Paradigm Capital Partners, a venture capital firm. A University of Mississippi alumnus, Jon began his career at EY (formerly Ernst & Young LLP) where he was significantly involved with Accredo through its initial public offering in 1999.

Kyle Truitt

Chief Operating Officer

Bringing more than 30 years of experience in healthcare and information technology to Anovo, Kyle Truitt is tasked with expanding and enhancing the company’s capabilities and operations.   Kyle’s introduction to the medical field came during his Navy years as a hospital corpsman and EMT.  After his military service, he combined his healthcare experience with his business acumen and worked in several upper management positions including COO of a multi-specialty medical group and vice president of sales and marketing for healthcare software vendors. As information and management systems became more relevant to the healthcare industry, Kyle’s talents in software development and implementation proved invaluable.  He became a consultant and provided software development and process engineering consulting services primarily through the Stonebridge Group. After consulting for Accredo Health, Inc. for nearly two years, he was hired as its Chief Information Officer.  During the next eight years with Accredo, Kyle served in several senior leadership roles with responsibility for revenue cycle management, pharmacy and call center operations and technology, as well as software development and infrastructure.   Kyle received his Bachelor of Science degree in business administration from Cardinal Stritch University.  He is actively involved with the mid-south chapter of the Make-A-Wish Foundation and previously served on its Board of Directors

Alan Erck

Chief Commercial Officer

Alan Erck has 25 years of healthcare experience focused on commercializing products in a variety of disease categories and scale for both public and private companies.  He has spent the last 10 years solely on leading the commercialization efforts of rare disease products in the United States.

Prior to joining the company, Alan served as the Vice President of Commercial Operations at Recordati Rare Diseases, and the Vice President Commercial Operations at Amyrt Pharma (previously Aegerion Pharmaceuticals).

He has significant experience both building commercial organizations for biopharmaceutical companies including Vidara Therapeutics, Horizon Therapeutics, ADMA Biologics, and Human Genome Sciences. His responsibilities have included leading sales, marketing, market access, reimbursement, training, operations, and analytics functions in the United States.

At Anovo, Alan leads the commercialization efforts with the key priorities of marketing, sales, and business development.

Alan earned his Bachelor of Science degree from Western Connecticut State University.

Jason Shackelford

Chief Financial Officer

Jason Shackelford’s strategic and financial expertise has grown through more than 20 years’ experience with public and private companies, established firms and start-ups.

His career began with KPMG, serving as a Senior Manager in the audit practice.  Jason spent nearly a decade there before moving to GTx, Inc., a publicly-traded biopharmaceutical company dedicated to the discovery, development, and commercialization of small molecules for the treatment of cancer and other serious medical conditions.  Jason joined GTx as Director of Accounting and Corporate Controller and rose to Vice President of Finance and Accounting, a position he held through the company’s merger with Oncternal Therapeutics in 2019.

Before joining Anovo in 2021, Jason served as Senior Vice President of Finance with Sedgwick, a leading global provider of technology-enabled risk, benefits, and integrated business solutions.

At Anovo, Jason naturally focuses on the oversight of the company’s accounting and financial operations, financial reporting, and human resources while also keeping an eye out for ways to enhance client services and relationships.

Jason is a Certified Public Accountant and earned a Bachelor of Business Administration and Master of Accountancy from the University of Mississippi.

Susan Robinson, DPh

Senior Vice President, Business Development

Susan Robinson leads Anovo’s business development efforts which are focused on creating manufacturer relationships and driving new service opportunities for orphan and ultra-orphan products. Prior to joining Anovo at its inception in 2012, Susan led the national business development efforts for Accredo Health Group, Inc.  She was responsible for pipeline management and market access strategy, and secured numerous service agreements to support orphan and ultra-orphan products.  Previously, Susan held leadership positions in Accredo’s pharmacy before transitioning to Vice President of Business Development. After Medco’s acquisition of Accredo, she remained with the company for five years as Group Vice President of Business Development.  In 2006, Susan received the Medco Chairman’s Award for Excellence and Leadership.  She led Medco’s Specialty Advisory Board, served as a member of Accredo’s Executive Committee, and was an executive consultant for Medco’s international specialty group. Susan earned her pharmacy degree from the University of Mississippi School of Pharmacy.

Sharon Devine Harris, PHR, SHRM-CP

Vice President, Human Resources

After graduating from Mississippi State University with a bachelor’s degree in business administration, Sharon Devine Harris began her career as a management trainee at Trustmark National Bank, in Jackson, Mississippi.  Within ten years, she rose to vice president.

Sharon relocated to Memphis in 1995 to assume the responsibilities of Vice President, Retail Lending Support, at Union Planters National Bank (now Regions Financial Corporation).  Her primary duties were managing and directing customer service activities and advising the executive leadership team regarding all banking issues, opportunities and decisions.

In 2003 Sharon joined Accredo Health, Inc. During this time, Sharon earned the Medco Health, Inc. President’s Award in 2011 and the Express Scripts CEO Award in 2014.

Sharon joined Anovo as Vice President of Human Resources in 2019 to apply her experience and interpersonal skills to align human resource imperatives with business initiatives and strategies of the company.  Her goal is to position Anovo as an employer of choice within a region rich with a healthcare-experienced talent pool.

Sharon’s professional life works hand-in-hand with her life of service.

She is currently on the Board of Trustees for LeMoyne Owen College and a board member for Make-A-Wish Mid-South and Gilda’s Club of Memphis.  She is an active member of the Memphis chapters of Links, Inc., Alpha Kappa Alpha Sorority and the National Smart Set, and has participated on executive leadership teams for the March of Dimes, Girls, Inc. of Memphis, Big Brothers Big Sisters of Memphis, and Leadership Memphis.

Cathy Bellehumeur

General Counsel

Cathy Bellehumeur has focused her law career in the pharmacy and healthcare arena.  First at Option Care, as General Counsel and senior vice president she was directly responsible for all legal and compliance activities for the publicly-held company and its 38 company-owned and 200 franchised-owned infusion pharmacies, and six home health agencies. She came to Anovo after 12 years with Accredo Health, Inc. where Cathy helped develop the company’s first HUB, 340B and wholesale distribution service lines, oversaw payor contracts and internal payer audit departments, and established Accredo’s HIPAA and privacy assurance program among other duties.  With Medco’s purchase of Accredo, Cathy joined Medco’s regulatory department, and her responsibilities expanded to management of the company’s enterprise-wide licensure department. As Anovo’s General Counsel, Cathy is responsible for overseeing all legal, regulatory, privacy, licensure and internal auditing as well as compliance functions across the organization.  She also serves as legal advisor and resource to the company’s executives and the Board of Directors. Cathy graduated magna cum laude and at the top of her class at Marquette University Law School.  Her understanding of healthcare’s complex regulatory and legal environment, along with her reliable knowledge and leadership are true assets to Anovo.

Nelson Burford, DPh

General Manager, Pharmacy

From his beginning years in retail pharmacy management to his recent turn in specialty pharmacy services, Nelson Burford brought a broad range of pharmacy experience to Anovo in 2013. Nelson credits his 15 years in retail management for helping him put a face on every patient.  While Accredo Health, Inc. helped him grow as a leader and learn the specialty pharmacy business including how, when done correctly, it can benefit patients and their families. Today, at Anovo he is responsible for the day-to-day pharmacy operations at the main facility as well as off-site operations.  Nelson also has also developed and implemented different programs and services – specifically related to pharmacovigilance services and 340B protocols. Nelson earned his pharmacy degree from the University of Mississippi.  He believes that commitment to the patient and patient safety are the No. 1 goals of any pharmacist.

Tammy Ethridge

Senior Director, HUB Services

Through nearly 25 years of experience Tammy Ethridge has gained a unique understanding of the reimbursement landscape and has a reputation for building and inspiring teams that collaborate with partners, clients and patients to succeed and exceed expectations.Tammy comes to Anovo after an award-winning career at Express Scripts, Inc. (ESI) subsidiaries, United BioSource and Accredo Health, Inc.   As Director of Reimbursement and Clinical Operations, Tammy successfully implemented 12 new drug launches and client initiatives.  She was responsible for the management and strategic direction of multiple Patient Commercial Solutions programs ranging from small to large.  She managed operations and monitored trends and analytics to create client and patient satisfaction results that met or exceeded goals. In 2015 she received ESI’s CEO Award for Excellence and, in 2014, she was ESI’s Client Global Vendor of the Year Nominee.  In both instances, Tammy was recognized for “engagement and involvement throughout the organization with personal commitment of time, talent and leadership while facilitating the involvement of employees, clients, and patients to support the company’s vision and values.”

Candace Gafford

Senior Director, Implementation & Client Services

Candace Gafford collaborates with Anovo’s clients to build purposeful and reliable launch and implementation programs.  Her efforts have contributed to more than 15 successful drug launches to help patients and customers meet meaningful goals.

With more than 20 years of medical- and pharmacy-specific reimbursement experience, Candace personally directs the payor contracting activities within the reimbursement department.

Prior to Anovo, Candace gained extensive reimbursement experience at the Heart and Vascular Institute, Accredo, and United Biosource Corporation (UBC).  Along with her launch and implementation success, she has also excelled in  revenue cycle management for specialty, retail and 340B contract management programs, and the development and management of customized call centers for rare disorders and ultra-orphan products.

Candace is dedicated to creating pathways to resolve insurance hurdles and reimbursement challenges for patients who rely on these important therapies.

Anne Gamble

Senior Director, Revenue Cycle Management

With more than 25 years of experience, Anne Gamble gives a wealth of reimbursement, financial and healthcare management to Anovo.

Primarily focused on helping Anovo patients access their therapy, Anne makes every effort to pave a smooth reimbursement path between payors, prescribers and Anovo.   She also oversees the daily operations of revenue cycle management for the company’s specialty pharmacy and contracted and wholesale pharmacies.

After securing a Bachelor of Business Administration from Millsaps College, Anne’s career began in Methodist LeBonheur Healthcare’s reimbursement department.  Her next move was to E&Y (formerly Ernst & Young), where she was a healthcare industry expert for the southeast region.

In 2001 Anne assumed the role of Vice President and Chief Financial Officer (CFO) for PharmaThera, Inc., a multi-state home infusion and respiratory therapy company in Memphis. She focused on day-to-day financial operations, and the complete revenue cycle including intake, billing and collections.

Most recently Anne was the CFO for Home Therapy Specialists, Inc., an in-home provider of skilled services for seniors needing physical therapy, speech therapy and occupational therapy integrated with skilled nursing.  As one of its founders, she was with the company from its start-up to sale.

Brandy Cloud, DPh

Senior Director, Quality

Brandy Cloud holds a Doctor of Pharmacy degree from Samford University and brings a wealth of experience in the health care industry to her role as Senior Director of Quality at Anovo.

With a background in pharmacy across diverse settings such as retail, hospital, and mail order, Brandy possesses a comprehensive understanding of pharmaceutical services in various domains. Her experience as the General Manager for a regional branch of a national home infusion company allowed her to gain valuable insights in areas such as nursing management and reimbursement. During her tenure, she successfully guided the branch through regulatory inspections and accreditations, with a strong focus on quality improvement.

Moreover, Brandy has a strong background as a pharmacist and manager in specialty pharmacy, specifically in the field of infusion medications for rare diseases. This specialization has equipped her with an in-depth understanding of the unique challenges associated with providing specialized care to patients with complex conditions.

Currently, as the Senior Director of Quality, Brandy leads Anovo’s comprehensive quality division, encompassing pharmacy, 3PL, HUB services, and wholesale operations. She plays a pivotal role in audits, securing accreditations, and implementing performance improvement measures, ensuring that Anovo consistently exceeds industry standards. Brandy’s dedication to upholding the highest standards of quality aligns with Anovo’s commitment to delivering exceptional patient care

Tina Bounds

Senior Director, Finance

Tina Bounds has over 35 years of experience in the specialty pharmacy service industry. The first 25 years of her career were spent with Accredo Health (and its predecessor company), continuing with the company for several years after its acquisition by Medco. 

Beginning as a staff accountant, Tina was able to grow with the company, having the opportunity to learn the specialty pharmacy business from the ground up.  She spent most of her time there serving in various leadership roles including Divisional Controller and Director of Finance.  

Tina has been with Anovo since 2014 when she joined as Controller and now serves as Senior Director of Finance.  In her role at Anovo, she is responsible for accounting and financial reporting and also acts as a financial liaison for Anovo’s manufacturing partners.

Tina is a Certified Public Accountant (inactive) and graduated Summa Cum Laude from Harding University, earning a Bachelor of Business Administration degree.

Sally Peters

Senior Director, Technology

As Anovo’s Senior Director of Technology, Sally Peters directs the technology teams which have built a solid infrastructure supporting Anovo’s continued growth and personalized patient care.  Anovo leads in technology with a model of strong security, and efficient systems that serve our patients, payors, manufacturer partners and providers.  Anovo’s unique model allows for strong competitive advantages which result in having our information secure and timely at every point.

Sally has worked with Anovo from the start and brings 40 years of experience in Information Technology.  Sally brings a wealth of knowledge from IBM and Microsoft, as well as multiple consulting opportunities across a vast number of industries, including healthcare.  She has strong skills in Microsoft Windows, Active Directory, networking, virtualization, disaster recovery and security.  Sally also has extensive experience with application support and plays an active role in every area of technology at Anovo.

Ulises Gaytan Ortiz

Senior Director, Software Solutions

Ulises Gaytan Ortiz is a results-driven and innovative IT leader with more than 25 years of experience in directing and managing complex IT operations and projects. He has a proven track record of leading high-performing teams to deliver exceptional technological solutions while also being adept at aligning IT strategies with business objectives to enhance productivity, efficiency, and cost-effectiveness. Ulises has demonstrated expertise in implementing cutting-edge technologies and best practices to drive continuous improvement.

Ulises serves Anovo as Senior Director, Software Services; in this role, he plays a pivotal part in spearheading the software services department.  He helps in IT integrations with manufacturers, facilitating seamless collaborations in interactions between them. His expertise lies in supporting the development cycle of the HUB systems, which are a central component that connects and coordinates various processes within the patient’s life cycle. He is committed to meeting project requirements on time and with the highest level of quality. He prioritizes understanding clients’ needs and ensures that the software service provided aligns perfectly with their expectations.

Prior to joining Anovo in 2020, Ulises held the position of Vice President of Service Delivery at 4^thSource, an AgileThought company. In this role, he demonstrated exceptional leadership skills overseeing the delivery of all projects, ensuring they were executed effectively.

One of the major clients he worked with was Accredo Health Group, Inc. During his tenure, Ulises played a pivotal role in implementing key upgrades and enhancements on their main pharmacy system, which significantly improved the management of patient’s needs.

Ulises holds a Master of Business Administration (MBA) from La Rioja University and holds a degree in Software Engineering from UPIICSA (Mexico)

Natalie Kelly

Senior Director, Customer Engagement & Marketing Operations

Natalie Kelly has 24 years of biopharmaceutical experience focused primarily on the launch and execution of orphan and rare disease therapies.  She has been a top leader in sales, marketing, commercial excellence and development, and understands the importance of working with a multidisciplinary approach.

Prior to joining Anovo, Natalie served as the Senior Director of Commercial Effectiveness and Development at Recordati Rare Diseases, and the Manager of Commercial Effectiveness & Interim Marketing Director at Amryt Pharma (previously Aegerion Pharmaceuticals).  She has launched eight rare disease therapies and is an expert in harmonizing strategies and tactics throughout an organization’s cross-functional areas to ensure flawless execution against corporate goals.

Natalie leads Anovo’s marketing efforts while also sharing her manufacturing expertise with new and existing manufacturers to help drive excellence and maximize the overall patient experience.

Natalie earned her Bachelor of Science degree from the College of Charleston.

Dan Koehn

Senior Director, Telecommunications

With over 25 years of dedicated experience in the fields of Information Technology (I/T), Telecommunications, and a deep-rooted passion for Contact Center solutions, Dan Koehn brings extensive knowledge and invaluable insights into the ever-evolving landscape of communication technology. His past success includes implementing transformative strategies that enhance customer experiences and boost operational efficiency through leveraging technology, innovation, and data-driven insights.

Dan is devoted to staying in touch of emerging trends and technologies, ensuring that Anovo remains agile and ready to embrace opportunities when it’s a right fit.

Prior to joining Anovo, Dan enjoyed a successful career at Accredo where he developed his passion Telecommunications and continued onto United BioSource in 2013 where he held an I/T leadership position managing a team of engineers responsible for Telecommunications, Network, and Site Support.

Dan earned his Bachelor of Science degree in Information Technology from Friends University in Wichita Kansas.